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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How will I know if my order has been placed successfully?

You will receive an email  confirmation from The Lemon Apparel once your order has been successfully placed. The mail will have all the details related to your order.

How long will it take for my order to reach me?

We process and ship every order within 24-48 business hours of receiving it. Your order will get delivered within 2-4 business days depending on your location in Pakistan. In some cases, it may take longer to receive the shipment depending on the accessibility of your location.

For international orders, the average delivery time is 7-12 business days depending on the country of residence.

I was not available to collect my order. Will the delivery be reattempted?

Yes. If you were unavailable to collect your order, our courier partner will attempt the delivery up to two more times. If you are aware of your future unavailability, please do inform our customer care team by emailing at support@thelemonapparel.com

What are the shipping charges on TLA?

Standard shipping charges to Pakistan (Rs.199 on orders below 2499 and Rs.99 on all orders above 2499) and other countries are mentioned below.

CountryShipping Cost
USAUSD 20
CanadaCAD 25
United KingdomGBP 17
AustraliaAUD 25
SingaporeSGD 25
EuropeEUR 17
UAEAED 60
Saudi ArabiaSAR 65
GuyanaUSD 35
Trinidad & TobagoUSD 35
FijiUSD 20
All Other CountriesUSD 25
What delivery methods do you use?

We use leading courier companies such as TCS, M&P, and Trax for shipment in Pakistan. All international orders are sent through DHL and FedEx.

Thank you for choosing The Lemon Apparel Website. We look forward to being a part of your style journey!

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